Technical Writer

Role Overview

We are looking for a Technical Writer to produce high-quality documentation that contributes to the overall success of our products. You will join a team of talented technologists and consultants who work collaboratively with developers, quality engineers, product managers, and usability experts to make our products easier to use.

What you'll be doing

• Work with internal teams to obtain an in-depth understanding of the product and the documentation requirements
• Produce high-quality documentation that meets applicable standards and is appropriate for its intended audience
• Write easy-to-understand user interface text, online help and developer guides
• Create tutorials to help end-users use a variety of applications
• Analyse existing and potential content, focusing on reuse and single-sourcing opportunities
• Create and maintain the information architecture
• Research, develop and document technical design specifications and test scripts
• Produce electronic documentation in addition to hard copy manuals
• Maintain a comprehensive library of technical terminology and documentation
• Analyse documents to maintain continuity of style of content
• Manage updates and revisions to technical literature

What we look for

• Proven working experience in technical writing of software documentation
• Ability to deliver high quality documentation paying attention to detail
• Ability to quickly grasp complex technical concepts and make them easily understandable in text and pictures
• Excellent written and verbal communication skills
• Expert knowledge of Microsoft PowerPoint
• Experience with authoring technical documentation and code samples in GitBook and Markdown
• Basic familiarity with the SDLC and software development
• Able to write in explanatory and procedural styles for multiple audiences
• Skilled at prioritisation and multi-tasking
• A working knowledge of JavaScript would be beneficial
• University degree in Computer Science, Engineering or equivalent preferred