Southern Health NHS Foundation Trust, one of the U.K.'s largest combined community and mental health trusts, aims to deliver the best integrated care and achieve sustained excellence, all the way from the ward to the board. Data—and in particular, reporting—play a fundamental role in achieving this strategy.
With the help of Concentra consulting services, Southern Health implemented Tableau. Data is integrated from different clinical and corporate systems and presented in a series of analytical dashboards that are easy to use, easy to navigate, and easy to understand.
With Tableau, Southern Health staff can easily review and monitor a wide variety of healthcare measures, such as waiting times for particular clinical conditions, action plans for patients on clinical pathways, and planned patient discharge alerts.
Crucially, Tableau is also helping to instill a new culture at Southern Health. Where reports used to be shared monthly, now they are shared daily— leading to a greater degree of transparency.