16 Nov 2011

GSMA aims to improve industry collaboration and knowledge management

Eduardo Hotta

Concentra announced that it has been selected by the GSMA, which represents the interests of mobile operators worldwide, to upgrade the GSMA Infocentre, an extranet providing collaboration and document management capabilities for GSMA members.  The new system will engender collaboration and provide easier access to information, standards, contacts and forums, whilst enhancing networking and sharing opportunities among members.

Work on the updated Infocentre site will begin immediately and is expected to be completed by April 2012, when the new site will become available to the GSMA’s 20,000+ users worldwide. It will be built on Microsoft SharePoint 2010.

Why Concentra?

 “The redeveloped Infocentre will be intuitive, easier to use, deliver greater flexibility and significantly improve search capabilities for the GSMA member base,” said Jon France, IT director at GSMA. “The site will be used globally by some of the industry’s most technically-minded people, so it’s vital that it delivers the best possible functionality, offers robust collaboration and provides relevant and up-to-date information at all times.”

Concentra was awarded the contract because of its previous experience in developing and rolling out collaboration platforms for large organisations and its ability to partner for success.

“Developing Infocentre plays to the heart of why we established Concentra – to make business improvements real,” said Ben Scott Knight, director at Concentra. “The combination of our capabilities in operations consulting and technology means we are able to develop the right solution for the GSMA – one that incorporates best-in-breed collaborative technologies and drives adoption across users.” 

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