Concentra delivers multi-site corporate intranet to the European arm of Otsuka

The European arm of a major Japanese pharmaceutical company Otsuka went live with a multi-site corporate intranet last November. The site is improving employee access to marketing and news sources, industry information databases, internal documents and product workflow procedures. In additional to taking pressure off inboxes and shared drives through efficient storage of information, it is also hoped that the intranet will improve employee productivity by centralising access to information. Improvements and enhancements to the Otsuka Europe intranet are also being implemented via a ‘managed service’ agreement where system usage is monitored, problems identified and opportunities for further enhancement flagged. The client chose Concentra for its industry expertise, and has benefited from its unique approach to intranet implementations, maintenance and benefits realisation.

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